Revolutionizing AI-Powered Customer Support: Airtel and Perplexity’s Groundbreaking Partnership
In a move that promises to transform the customer support landscape, Airtel has partnered with Perplexity AI to bring cutting-edge AI-powered solutions to the masses. This strategic alliance marks a significant milestone in the quest for seamless customer experiences, as both companies work together to harness the power of agentic AI.
Unlocking the Potential of Agentic AI
According to estimates, 68 per cent of all customer service and support interactions are expected to be handled by agentic AI by 2028. Vertex Global Services, a leading provider of customer support services, is poised to leverage this technology to deliver better customer support and more personalized, proactive, and predictive services. But how will this be achieved?
Building a Strong Foundation with Tata Communications
The partnership between Airtel and Perplexity AI is built on the foundation of a robust network infrastructure provided by Tata Communications. This high-performance network will enable seamless compute-intensive workloads, supporting next-generation AI and ML applications. With Tata Communications’ expertise in providing express routes with ultra-low latency, businesses can now unlock the full potential of their data-intensive workloads.
Enabling Scalable Innovation with AWS
AWS, a leader in cloud computing, has joined forces with Airtel and Perplexity AI to create an infrastructure that supports data-intensive workloads. This collaboration will empower customers in India to innovate at scale, leveraging the power of AI and ML to drive business growth. With AWS’ expertise in cloud computing and Airtel’s extensive reach, businesses can now tap into a vast ecosystem of scalable solutions.
Conclusion
The Airtel-Perplexity AI partnership is a significant step forward in the quest for AI-powered customer support. By harnessing the power of agentic AI, businesses can now deliver more personalized, proactive, and predictive customer experiences. As we move towards a future where AI plays an increasingly crucial role in customer support, this partnership serves as a beacon of innovation, demonstrating the potential for seamless compute-intensive workloads and enhanced customer experiences.
Originally published on https://news.jagatgururampalji.org/airtel-partners-with-perplexity-ai/
