Introduction: Celonis, a leading player in process intelligence, has made a strategic move by appointing Dilipkumar Khandelwal, a seasoned executive from SAP and Deutsche Bank, to steer their AI initiatives and spearhead growth in India. This significant appointment underscores Celonis’s commitment to delivering tangible value through AI applications and showcases its dedication to the Indian market as a hub of innovation and talent.
Customer Value Focus: With a strong emphasis on customer outcomes and seamless AI integration, Celonis’s selection of Khandelwal as Chief Customer Officer aims to drive customer success and enhance the company’s footprint in key global markets, especially India. Alongside his role as the Chief Customer Officer, Khandelwal will lead Celonis’s India Advisory Board, playing a pivotal role in expanding the company’s presence in the region. India’s importance to Celonis is evident in its investments, such as the establishment of the Celonis Garage innovation hub in Bengaluru, emphasizing the country’s significance for technological advancements and software engineering talent.
Global and Regional Impact: As organizations across industries increasingly adopt AI technologies, the focus is shifting towards demonstrating concrete business outcomes. Khandelwal’s appointment at Celonis aligns perfectly with the company’s mission to assist customers in achieving ROI from their AI and process intelligence projects. In the context of India’s digital transformation journey, the responsible adoption of AI guided by principles of transparency, trust, and innovation will play a crucial role in shaping the country’s future.
Conclusion: The appointment of Dilipkumar Khandelwal at Celonis marks a strategic move towards driving customer success and fostering AI integration, particularly in the thriving market of India. With a focus on delivering measurable value and expanding global outreach, Celonis is poised to leverage Khandelwal’s expertise to further solidify its position as a leader in AI-driven process intelligence. As India progresses towards its digital aspirations, the responsible adoption of AI technologies will be instrumental in shaping a sustainable and innovative future for the country.
Originally published on https://itbrief.in/story/celonis-appoints-dilipkumar-khandelwal-to-lead-ai-india-growth
