Introduction
In a move aimed at enhancing customer experience and driving growth in the Indian telecom sector, KPMG in India and Exacaster have formed a strategic alliance to deliver cutting-edge customer value management solutions. This partnership is expected to revolutionize the way telecom companies operate in India, leveraging the expertise of both organizations to create tailored solutions for clients.
Understanding the Indian Telecom Sector
The Indian telecom sector is one of the fastest-growing markets globally, with a projected value of over $20 billion by 2025. With the increasing demand for mobile data and voice services, telecom companies are under pressure to deliver exceptional customer experiences to stay ahead of the competition. KPMG and Exacaster’s alliance aims to address this challenge by providing end-to-end customer value management solutions that cater to the unique needs of Indian telecom clients.
Benefits of the Partnership
The partnership between KPMG and Exacaster is expected to bring numerous benefits to the Indian telecom sector. By combining their expertise in customer value management, the two organizations will be able to help telecom companies optimize their customer experiences, improve customer retention, and increase revenue. The alliance will also enable KPMG and Exacaster to tap into the vast pool of engineering and technology talent in India, driving innovation and growth in the sector.
Conclusion
The partnership between KPMG in India and Exacaster marks a significant milestone in the Indian telecom sector, highlighting the importance of customer value management in driving business growth. As the Indian market continues to evolve, it is essential for telecom companies to prioritize customer experience and adopt innovative solutions to stay ahead of the competition. With KPMG and Exacaster’s alliance, Indian telecom companies can now access cutting-edge customer value management solutions, enabling them to deliver exceptional customer experiences and drive business success.
Originally published on https://kpmg.com/in/en/media/press-releases/2025/07/kpmg-in-india-and-exacaster-form-an-alliance-in-customer-value-management-in-the-telecom-sector.html
Originally published on https://kpmg.com/in/en/media/press-releases/2025/07/kpmg-in-india-and-exacaster-form-an-alliance-in-customer-value-management-in-the-telecom-sector.html
