Introduction
The Indian e-commerce market is poised to reach $345 billion by FY30, driven by rapid growth and scaling. However, behind the scenes, this success is dependent on a secret engine: employee-centric infrastructure. As e-commerce giants look to expand, they must prioritize employee support to maintain consistent growth. In this article, we’ll explore how AI is revolutionizing tax research and employee support in India’s e-commerce boom.
The Rise of AI in Employee Support
India’s manufacturing sector is increasingly adopting AI technologies for automation, especially in the automotive and electronics industries. A growing number of Indian manufacturers are exploring AI use cases in supply chain optimisation, R&D acceleration, and factory automation. Programs like the Production Linked Incentive (PLI) schemes offer an ideal atmosphere for AI-driven developments, positioning the country to build a robust digital infrastructure.
In the e-commerce space, AI-powered employee service tools give HR and IT teams the ability to maintain consistent support—no matter how rapidly the workforce changes. This is particularly crucial during seasonal sales, when an avalanche of demand and employee queries can overwhelm internal systems.
The Impact of AI on Tax Research
Taxmann and EY India have launched an AI platform for tax research and drafting, marking a significant milestone in the country’s digital transformation. This platform leverages AI to streamline tax research and drafting processes, making it easier for businesses to navigate complex regulations and stay compliant.
The platform’s AI capabilities can help identify potential tax savings, automate routine tasks, and ensure accuracy in tax calculations. This not only reduces the workload for tax professionals but also minimises the risk of errors and penalties.
Conclusion
The integration of AI in employee support and tax research is a game-changer for India’s e-commerce industry. As the market continues to scale, businesses must prioritize employee-centric infrastructure to maintain consistent growth. The launch of Taxmann and EY India’s AI platform is a significant step towards achieving this goal. By leveraging AI, businesses can reduce operational complexity, improve employee satisfaction, and drive growth in the fast-paced e-commerce landscape.
Originally published on https://cfo.economictimes.indiatimes.com/news/tax-legal-accounting/taxmann-and-ey-india-launch-ai-platform-for-tax-research-and-drafting/122737058
